1. What Operating Systems do you support?This component supports all major platforms with Java JRE 1.1 or later installed.
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2. What do I get when I purchase IP2Location Java Component?You will receive a license key file which unlock the random delay in the component. You will also receive a download account to access to the latest IP2Location Binary database for monthly update.
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3. How is IP2Location Java Component licensed?Upon purchase, you will receive a license key which will allow you to download SDK updates and database updates for a period of one year. You are licensed for the use of the Java component and the database per physical machine. Multiple licenses are required if you distribute the software to more than one machine. If you are using this component in server application, only one license is required per server.
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4. Can I resell or redistribute your database in our client application?You can resell our product provided there are separate licenses for each client, A single license cannot be sold to multiple parties.
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5. How can I upgrade from one data package to another?If you are upgrading within a year of original purchase, then you will only need to pay for the difference in price.
Step 1. Login to IP2Location.
Step 2. Select the license you wish to upgrade.
Step 3. Click upgrade button.
Step 4. Select the product you wish to upgrade to.
Step 5. Click upgrade button.
Step 6. Fill in all the required field.
Step 7. Click Submit button.
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6. Do I need to install or import your data into my database server?There is no need for any importing of data to your database, or executing of sql scripts. All our data is stored in a single data file. Data administration is as simple as downloading the data package and putting it on the server.
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7. Why are database updates needed periodically?Ownership of IP address blocks change hands occasionally. Updating the database ensures the database is as accurate as possible.
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8. What is the level of accuracy?The database has over 99% accuracy at the country and ISP level. 75% at the region level and 80% at the city level. Levels of inaccuracy are due to the flexibility given to each ISP to re-assign dynamic IP addresses within their service area.
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9. Does it work for AOL visitors?Because AOL uses a network that routes all of the company's Internet traffic through Reston, Virginia. All IP-based location services, including IP2Location are unable to determine the state and city for people who dial into the AOL network.
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10. How many unique cities/points in the IP2Location database?IP2Location supports >20,000 cities from 220+ countries. The distribution of unique points by country is as following:

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11. How can I get world cities or postal code database?If you are looking for world cities database or postal code database without IP geolocation technology, you can get it from the following Web site.
GeoDataSource.com - World Cities Database
ZIPCodeWorld.com - United States, Canada and Mexico Postal Code Database
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12. How can I get real-time Web browser detection?You can get real-time Web browser detection using BrowserObject™ component at http://www.browserobject.com. It is a server component that detects browser types and many other parameters. Free and Trial Edition is available online.
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13. I get unreadale symbols when I lookup IP information using BIN file on my Webserver. Why?You may have uploaded your BIN file using ASCII mode with your FTP client. Please make sure you uploaded your BIN file using "binary" mode with your FTP client.
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